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Dr. J. Mark Heumann, Senior Consultant
has worked with Don Blair for much of the last ten years, first as Senior Technical Editor and Documentation Manager at Riyad Bank, then as a
certified Meta Group consultant and Experton-Group Senior Advisor in Saudi Arabia, Kuwait, and Dubai.
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"My ideal job is one that pays me to learn. That's why I like consulting.
When I get a new assignment, the first thing I do is research standards and best practices. Then I put together a strategy and go from there." |
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Recent assignments
Quality assurance and testing support for a service-oriented architecture (SOA) project
(Dubai Municipality)
- Applications research and case study (Dubai Chamber of Commerce and Industry)
Data integration study and solution architecturefor a global
drilling technology company
- SOA case studies
- Requirements study for an accounting firm's document management portal website
- Strategic planning sessions, data analysis, and demographics study for a community arts project
Usability testing for a government agency's website
- ATM study for a major bank
Design and implementation of a CobiT-based IT policies and procedures system for a
petrochemical company
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"In an earlier life I was an English professor, teaching composition,
literature, and technical writing. But what I really wanted to do was research and writing. Consulting lets me do that and teach as well." |
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Areas of interest
- The "IT/business interface": making information technology serve business goals
- IT methodologies, standards, and best practices
- Data modeling
- Website design and development
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"The arts and humanities are an important part of my life. I started out
as theater person, became a literary scholar, then turned my attention to history. These days, my interests are art history, music, and languages." |
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Education
- BA, Liberal Arts/Theatre Arts, Cornell University
- MA, English, University of Houston
- PhD, English, State University of New York at Stony Brook
- ITIL Foundations certification, 2006 |
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